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Examining the roles of psychological capital and Big-Five personality traits in predicting organizational citizenship behavior and task performance in the electricity sector in Indonesia

Udin ,, Sri Handayani, Ahyar Yuniawan, Edy Rahardja

Abstract


Globalization, great economic and technological changes, and cultural development have affected the structure and intensity of organizational competition. They have furthermore affected many different sectors in Indonesia and the electricity sector in particular. In the emerging economy, an organization must be able to encourage and retain highly talented employees to maintain a competitive advantage. The main purpose of this study is to examine the roles of psychological capital and Big-Five personality traits in predicting organizational citizenship behavior and task performance in the electricity sector in Indonesia. Data are collected from 246 employees in four large cities in Southeast Sulawesi, Indonesia and analyzed using a Partial Least Squares (PLS)‑based structural equation modeling (SEM) technique. The results show that psychological capital and Big-Five personality traits are significantly related to organizational citizenship behavior and task performance. However, contrary to our expectation, organizational citizenship behavior is not significantly related to task performance. The further implications of these findings are discussed

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